Key Points of the Terms & Conditions
Account & Registration
You must be at least 18 years old to register an account with 5999 com. Each person may hold only one account and must register with accurate information.
Deposits & Withdrawals
Minimum deposit ৳500, minimum withdrawal ৳1,000. Fast transactions via bKash, Nagad, and Rocket. Identity verification required for large withdrawals.
Betting Rules
Once a bet is confirmed, it cannot be cancelled. If a match is cancelled, the stake will be refunded. Evidence of fraud will result in account closure.
Bonuses & Promotions
Wagering requirements must be met before any bonus can be withdrawn. Using bonuses across multiple accounts is strictly prohibited.
Security & Privacy
Your information is protected with SSL encryption. 5999 com never sells your data to third parties. You are also responsible for keeping your account secure.
Responsible Gaming
Deposit limits, self-exclusion, and cooling-off periods are all available. If you need help, our support team is here for you.
1 General Information & Applicability
These terms and conditions apply to the use of the 5999 com website and mobile application. By creating an account or using our services, you are considered to have accepted these terms. Please read them carefully before you start.
5999 com is an online betting platform operating under an international license, serving users in Bangladesh and other countries. By using our services, you agree to comply with the laws applicable in your jurisdiction.
These terms and conditions were written in Bangla for the convenience of Bangladeshi users. In the event of any dispute, the original English version shall prevail.
5999 com reserves the right to update these terms and conditions at any time. Any changes will be notified on the platform, along with the date of the update.
2 Account Registration & Eligibility
To create an account at 5999 com, you must meet the following requirements:
- You must be 18 years of age or older
- Your real name, date of birth, and contact details are required
- Each individual may hold only one account
- You are solely responsible for keeping your account password confidential
- Sharing your account with third parties is prohibited
5999 com reserves the right to verify the information provided at registration. In cases of suspicion, a copy of a national ID or passport may be requested. Providing false information will result in immediate account closure and possible forfeiture of the balance.
3 Deposit & Withdrawal Policy
Deposit
Deposits at 5999 com can be made via bKash, Nagad, Rocket, and other approved methods. The minimum deposit is ৳500.
Withdrawal
A fully verified account is required to make withdrawals. The minimum withdrawal amount is ৳1,000. Processing is typically completed within 15–30 minutes, though larger amounts may require additional verification.
Withdrawals can only be made to the same payment method used for the deposit. This rule is strictly enforced in line with our anti-money laundering policy.
4 Betting Rules & Conditions
It's important to understand these rules before placing any bets on 5999 com. Once a bet is confirmed, it is considered final and cannot generally be cancelled.
- Minimum bet amount is ৳50; maximum varies by market
- If a match is cancelled or ends in a draw, the full bet amount will be refunded
- If a leg in an accumulator bet is voided, its odds will be set to 1.00
- Bets may be voided in live betting due to technical issues
- 5999 com reserves the right to void any bet placed at clearly erroneous odds
- Arbitrage betting — placing opposing bets on the same event — is prohibited
- Using bots or any automated software to place bets is strictly prohibited
5999 com's betting officers may investigate any unusual activity and withhold payments where necessary.
5 Bonuses & Promotional Offers
5999 com regularly offers bonuses and promotional deals. Each offer has its own specific terms, which are clearly stated on the offer page.
General Bonus Terms
- Wagering requirements (typically 10x–30x) must be met before any bonus can be withdrawn
- Each promotion may differ for new and existing members
- Bets placed with bonus funds must have minimum odds of 1.50
- Claiming bonuses from multiple accounts is strictly prohibited
- Any proven misuse of bonuses will result in account closure
5999 com reserves the right to modify or cancel any bonus offer at any time. Claiming a bonus without reading its terms means you will not be able to raise a dispute later.
6 Prohibited Activities
The following activities are strictly prohibited on 5999 com. Violations will result in immediate account closure and all balances may be forfeited:
- Fraudulent or deceptive activities
- Money laundering or transactions involving illegal funds
- Match fixing or placing bets using insider information
- Use of bots, scripts, or automated software
- Multiple accounts held by the same person
- Accessing or taking over another person's account
- Depositing or withdrawing funds under another person's name
5999 com monitors all transactions and betting activity. If suspicious activity is detected, the relevant authorities may be notified.
7 Account Closure & Suspension
5999 com reserves the right to suspend or close any account at any time, for any reason — particularly in the following cases:
- Where a breach of terms has been established
- Providing false information during registration
- Participation in prohibited activities
- At the user's own request (self-exclusion)
- Accounts inactive for an extended period (12+ months)
If your account is closed, contact our support team regarding the return of any valid balance. Balances will be forfeited if the closure is due to fraud.
8 Responsible Gaming
5999 com believes betting should be a form of entertainment. We are committed to fostering a responsible gambling culture on our platform.
- Deposit Limits — set your own daily, weekly, or monthly limits
- Self-Exclusion — take a break for anywhere between 7 days and 5 years
- Reality Check — reminds you of your playing time at set intervals
- Loss Limit — betting will automatically stop once losses reach a set amount
If you or someone you know is struggling with a betting problem, please reach out to our support team. For more information, visit our Responsible Gaming View page.
9 Dispute Resolution
For any dispute or complaint, please contact the 5999 com customer support team first. We typically respond within 48 hours.
If you are unsatisfied with the resolution provided by customer support, please follow our complaints procedure. Full details will be provided via email.
To submit a complaint, email us at: support@5999com.ws — Write "Complaint" in the subject line and include your account number along with full details.
10 Changes to Terms & Conditions and Their Effectiveness
5999 com may update these terms and conditions at any time. Users will be notified of significant changes via email or platform notifications.
Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.
If any part of these terms is found to be legally unenforceable, the remaining provisions will continue in full effect. All disputes are subject to the jurisdiction of 5999 com's licensing authority.
By using 5999 com, you confirm that you have read, understood, and agreed to these terms and conditions in full.
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